NITL and its fellow members of the Rail Customer Coalition (RCC) are urging the Surface Transportation Board and key lawmakers to remain vigilant about service problems affecting CSX customers and not simply assume that the railroad is improving operations across the board.
In the five weeks since the STB held a “listening session” to hear directly from shippers about the problems they are experiencing with CSX, service has only worsened in some areas served by the railroad, according to letters sent by the RCC to the STB and key members of Congress.
“With CSX closing additional yards since the listening session, rail customers remain very concerned about the resiliency of the rail network to meet customer demand now and into the future,” stated the letter to STB members Ann Begeman and Deb Miller. “The RCC would like to request a meeting with each of you to provide an update on continuing and in some cases deteriorating CSX service conditions, and to discuss actions the Board could take that would fix the underlying problems.”
